Cancellation Policy & Terms of Use

By making a reservation you agree to the terms of use and authorize Jungle Bay Dominica (AyAy Holdings Caribbean Ltd) to charge your credit card in order to secure your reservation.

Payments

For bookings of 3 nights or more, a deposit equal to 35% is required to guarantee your stay. The full balance is due during your stay.

For bookings of up to 2 nights, full pre-payment is required to guarantee your stay. 

Payment is accepted via Visa and Mastercard.

 

Cancellations

For cancellations made 14* days or more prior to the stay, the deposit may be applied towards a future stay within a 12-month period.

If a booking is cancelled less than 14* days prior to arrival, the deposit will be forfeited.

* Special conditions apply for peak seasons:

If a booking is cancelled less than 30 days prior to arrival for stays from December 19 to January 4, Easter, or during the Creole Festival end of October/beginning of November, the total amount of the stay booked will be due. 

In the event of a no-show or booking reduction (on or after arrival date), the total amount of the stay booked will be charged.

 

NOTE: Group reservation terms and conditions vary. Payments for groups will be via electronic bank transfer.